- [الرئيسية](https://heyslot.ai/ar) - سياسة الخصوصية قانوني # Privacy policy Effective October 26, 2026 ## Who we are heyslot provides AI-assisted phone, messaging, appointment-booking, and business operations software. heyslot is operated by Mobeelco LLC at 1309 COFFEEN AVE, SHERIDAN, WY, 82801. This policy explains how we handle personal data when businesses and their customers use our services or website. ## Our data protection role Mobeelco LLC is the data controller for account, website, billing, security, and direct support information. For customer communications and booking data submitted by a business customer, Mobeelco LLC acts as a data processor on that business’s instructions, while the business is the data controller. ## Information we collect We collect account and business details, billing information, service and staff configuration, calendar availability, customer contact details, booking information, support requests, device and security logs, and usage records. Depending on a business configuration and applicable notice or consent, communications may include call audio, transcripts, summaries, WhatsApp messages, SMS messages, and attachments. ## How we use information We use information to provide and secure the service; answer communications; check availability; create, update, and confirm bookings; synchronize calendars; deliver messages; process subscriptions and usage charges; troubleshoot issues; prevent abuse; respond to support requests; and meet legal obligations. We do not sell personal information or mobile messaging consent data. ## Service providers and integrations We disclose data as needed to infrastructure, communications, AI, payment, and calendar providers that process it for us or at a business customer’s direction. These may include Stripe for billing, Twilio for phone and SMS delivery, Meta for WhatsApp, Google for connected calendars and sign-in, and configured AI model providers for conversation processing. Connected providers apply their own terms and privacy practices to their services. ## Business customers and end customers A business using heyslot controls the customer relationships, communication settings, and booking data in its workspace. If you contacted one of those businesses, contact that business first for questions about its notices, lawful basis, recording practices, or requested changes. We assist businesses with appropriate requests. ## Retention and security We retain information while an account is active and as needed for the service, security, dispute resolution, financial records, and legal obligations. Retention can vary by plan and data type. We use access controls, encryption in transit, tenant isolation, signed media links, logging, and other safeguards designed to protect information. No system can guarantee absolute security. ## Your choices and rights Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data. You may opt out of marketing messages and can use message-specific opt-out instructions. We may need to verify a request and may retain information where permitted or required by law. ## International processing and changes Information may be processed in countries other than where it was collected. Where required, we use recognized transfer safeguards. We may update this policy as the service or law changes and will post the revised effective date here. ## Contact Mobeelco LLC, 1309 COFFEEN AVE, SHERIDAN, WY, 82801. For privacy questions or requests, email [support@heyslot.ai](mailto:support@heyslot.ai).