- [Home](https://heyslot.ai) - How it works How it works # From first ring to confirmed booking. heyslot.ai sits where your customers already reach you — your phone line, WhatsApp and SMS — and turns every conversation into a booking in your live calendar. [Request a demo](https://heyslot.ai/demo?source=how) [Talk to us](https://heyslot.ai/contact) 1 ## Connect your calendar Link the calendar your team already uses. Your receptionist reads availability in real time and only ever offers slots that are genuinely free. - Two-way sync with your live calendar - Buffers, working hours and staff schedules respected - No double-booking, ever 2 ## Teach it your business Add your services, prices, durations, staff and policies. Upload your existing price list or FAQ and your receptionist learns it once — then answers consistently forever. - Services, prices and durations - Staff, skills and opening hours - Policies, deposits and FAQs 3 ## Choose your channels Forward your existing phone number, connect your WhatsApp Business number and switch on SMS. Every channel shares the same knowledge and the same calendar. Customers can switch channels mid-booking; it stays one conversation. - Keep your existing number - Answer always, after hours or only when busy - WhatsApp and SMS from the same place 4 ## Go live and stay in control Call your own number to test it, then go live. Every conversation, recording and booking is visible in your dashboard, and your team can step in at any moment. - Full transcripts and recordings - Handover to your team in one tap - Reminders that cut no-shows Inside every conversation ## What happens in the few seconds after someone calls. ### Picks up instantly No rings to voicemail, no hold queue. The greeting is yours. ### Understands the language Detects the customer's language and accent and replies in kind. ### Finds the right service Matches what the customer wants to your services and staff. ### Checks real availability Reads your live calendar and offers times that actually work. ### Confirms the booking Writes it to your calendar and confirms with the customer. ### Follows up Sends confirmations and reminders so the customer shows up. Questions ## Good questions, straight answers. ### Can I control what the receptionist says? Yes. You set the greeting, the tone, what it can and can't book, and which topics always go to your team. ### Can it take bookings for multiple staff members? Yes. It knows which staff offer which services and books with the right person based on their live availability. ### Can I review conversations? Every call and conversation is logged with a transcript, summary and — for calls — a recording, depending on your settings and local rules. ### What if my calendar isn't supported yet? Tell us which one you use. Google Calendar is live today and more calendars are on the roadmap. ## Never miss a booking again. Set up your receptionist in an afternoon. Connect your calendar, teach it your services, and let every call and conversation turn into a confirmed booking. [Request a demo](https://heyslot.ai/demo?source=how) [Talk to us](https://heyslot.ai/contact) Free trial · No setup fees · Cancel any time