The receptionist for appointment businesses # Your phone rings. Your calendar fills. Continued from a phone call · 2 min ago Your receptionist WhatsApp Booked Customer: Hi! Do you have time for a facial treatment tomorrow evening? Receptionist: Hi Sara! Tomorrow we have 6:15 pm with Lina or 7:30 pm with Nour. Which works better? Customer: 6:15 with Lina please. Receptionist: Done — you're booked for tomorrow at 6:15 pm with Lina. I'll send a reminder an hour before. Update: Added to calendar · Facial treatment · 45 min heyslot.ai is the receptionist that answers your calls, WhatsApp and SMS conversations — day and night, in your customers' language — and books them straight into your live calendar. [Request a demo](https://heyslot.ai/demo?source=home_hero) [See how it works](https://heyslot.ai/how-it-works) Free trial · Live in an afternoon · No new phone needed Answers on Voice calls WhatsApp SMS More channels soon The real cost of a busy day ## The call you couldn't take just booked somewhere else. Customers don't leave voicemails anymore. They call the next business on the list. Every ring you miss while you're with a client, closed for the night or on another line is a booking walking out the door. Busy hands You're cutting, treating, fixing or serving — not watching the phone. After hours Evenings and weekends are when customers finally have time to plan. Slow replies A WhatsApp left until tomorrow is a customer who already booked elsewhere. [Calculate what it costs you](https://heyslot.ai/missed-booking-calculator) What your receptionist does ## Everything a great front desk does. Without the hold music. ### Answers every call Picks up on the first ring, every time — even when three customers call at once. ### Replies in seconds WhatsApp and SMS conversations get a real answer while the customer is still deciding. ### Books into your calendar Checks live availability, offers real times and confirms the booking on the spot. ### Reschedules and cancels Moves bookings around for customers so your team doesn't have to. ### Sends reminders Fewer no-shows, without the chasing. Customers get a nudge before they're due. ### Remembers every customer Greets returning customers by name and picks up where they left off, on any channel. Day and night ## After hours is prime time. The moment your doors close is the moment many customers finally pick up their phones. Your receptionist is there at 11 pm on a Sunday, booking tomorrow's first slot while you sleep. Every channel, one receptionist ## One receptionist. Every conversation. Customers reach you the way they like — a call, a WhatsApp, a text. Your receptionist answers on all of them with the same knowledge and the same live calendar, so nothing gets double-booked or lost between apps. - [Voice calls Live now](https://heyslot.ai/channels/voice-calls) - [WhatsApp Live now](https://heyslot.ai/channels/whatsapp) - [SMS Live now](https://heyslot.ai/channels/sms) Instagram Coming soon Messenger Coming soon Telegram Coming soon Web chat Coming soon Email Coming soon [Explore every channel](https://heyslot.ai/channels) One customer, three channels, one booking. Cross-channel ## One customer. One conversation. Any channel. A customer calls to book and asks for the details on WhatsApp before hanging up. Next morning, they reply there to move the time. Later, an SMS reminder keeps them on track. One booking, one conversation: your team sees the whole story in one place. Sara’s conversation Example conversation Call Mon · 4:12 pm Update: Call · 2 min · Booked Facial, Tue 6:15 pm with Lina. WhatsApp Mon · 4:13 pm · During the call Receptionist: Here are your details: Facial · Tue 6:15 pm · Lina. Reply here to change anything. WhatsApp Tue · 9:02 am Customer: Can we make it 7:30 instead? WhatsApp Tue · 9:03 am Receptionist: Done. Moved to 7:30 pm with Lina. SMS Tue · 3:30 pm Receptionist: Reminder: Facial today at 7:30 pm. Call Next week Receptionist: Hi Sara, welcome back! Would you like to book your next facial with Lina? 1 customer · 3 channels · 1 conversation Call, message or text back any time. Your receptionist knows who they are, greets them by name and picks up where the last conversation left off, whichever channel it was on. Multilingual ## Speaks like your customers do. English, Arabic and many more languages — including Gulf, Egyptian, Levantine and Maghrebi Arabic accents. Customers can switch languages mid-conversation and your receptionist follows. - English - العربية - español - français - Deutsch - português - italiano - 中文 - 日本語 - 한국어 - हिन्दी - اردو - বাংলা - Türkçe - فارسی - русский - Nederlands - polski - Indonesia - Melayu - Tiếng Việt - ไทย - Filipino - Kiswahili 87 languages and accents supported Trained on your business ## Knows your business by heart. Services, prices, durations, staff, opening hours, parking, policies — teach it once and every answer is consistent. No scripts to memorize, no guesswork. - Your services, prices and durations - Who does what, and when they work - Your policies, deposits and cancellation rules - Directions, parking and the questions everyone asks Your team stays in control ## Hands over when it matters. Your receptionist knows its limits. Sensitive requests, unhappy customers or anything you mark as important are passed to your team with the full conversation, so nobody has to repeat themselves. Live calendar ## Real times. Real bookings. No double-booking. Your receptionist reads your live calendar before it offers a time and writes the booking back the moment the customer says yes. Your team sees it instantly. Multi-location ### Every location, one standard. Run one shop or twenty. Each location gets its own hours, staff, services and numbers, with one consistent way of answering and one place to see it all. Live in an afternoon ## From sign-up to first booking, fast. [See how it works](https://heyslot.ai/how-it-works) ### Connect your calendar Link the calendar you already use so availability is always real. ### Teach your business Add services, prices, staff and policies — or import them. ### Choose your channels Forward your number, connect WhatsApp and turn on SMS. Customers can switch channels mid-booking; it stays one conversation. ### Go live Test it yourself, then let your receptionist take the next call. Built for appointment businesses ## Busy hands. Full calendar. If your business runs on bookings, your receptionist already speaks your language. [Find your industry](https://heyslot.ai/industries) - [Salons & barbers Keep the chair full while your hands are busy with the client in it.](https://heyslot.ai/industries/salons-barbers) - [Med spas & wellness Protect the calm. Your receptionist handles enquiries so treatments run uninterrupted.](https://heyslot.ai/industries/spas-wellness) - [Dental & medical clinics Patients reach a calm, clear voice every time — and your front desk gets its day back.](https://heyslot.ai/industries/dental-medical-clinics) - [Home services You're on a ladder or under a sink. Your receptionist books the next job.](https://heyslot.ai/industries/home-services) - [Fitness studios Fill classes and trial sessions while you're coaching on the floor.](https://heyslot.ai/industries/fitness-studios) - [Restaurants & reservations Take every reservation call during the dinner rush without leaving the floor.](https://heyslot.ai/industries/restaurants) - [Auto repair & service Book services and repairs while your technicians stay under the hood.](https://heyslot.ai/industries/auto-repair) - [Consultants & professional services Book consultations and qualify enquiries while you focus on clients.](https://heyslot.ai/industries/professional-services) The film could not play. Please try the video controls or reload the page. Pricing ## Costs less than one missed booking a day. Simple monthly or annual plans with voice minutes and conversations included. Start with a free trial. [See pricing](https://heyslot.ai/pricing) [Calculate your missed bookings](https://heyslot.ai/missed-booking-calculator) Questions ## Good questions, straight answers. ### What is heyslot.ai? heyslot.ai is a receptionist for appointment-based businesses. It answers voice calls, WhatsApp and SMS conversations, checks your live calendar and books, reschedules or cancels appointments for your customers — day and night. ### Will my customers know they are talking to a virtual receptionist? Your receptionist introduces itself the way you configure it and speaks naturally. You decide the greeting, tone and name, and you can be as transparent as you like. ### Do I need a new phone number? No. You can forward your existing number to heyslot.ai, set it to answer only when you're busy or after hours, or use a new number we provide. ### Which calendars does it work with? Google Calendar is live today. Outlook, Calendly, Cal.com, Square Appointments and CalDAV calendars are on our roadmap. ### What happens when a customer needs a real person? Your receptionist hands the conversation over to your team with the full history, and can take a callback request when nobody is available. ### How long does setup take? Most businesses are live in an afternoon: connect your calendar, add your services and policies, choose your channels and test it yourself. ### Can a customer start on a call and continue on WhatsApp? Yes. With the caller’s consent and a connected channel, the receptionist can send booking details during the call using an approved WhatsApp template or SMS. A reply from the same phone number continues that customer’s conversation, including changing or cancelling the booking after confirmation. Your team sees calls, WhatsApp and SMS on one customer timeline. Delivery and reminders depend on your channel setup. ### Does the receptionist remember returning customers? Yes. Within your business, it matches their phone number across calls, WhatsApp and SMS, greets known returning customers by name and uses recorded conversations, upcoming and recent bookings, and saved preferences. It asks rather than assumes why they are back. Caller ID matching is the default, not proof of identity. Turn off customer history on calls in business settings for sensitive services; callers then get a neutral greeting and existing-booking questions go to your team. ## Never miss a booking again. Set up your receptionist in an afternoon. Connect your calendar, teach it your services, and let every call and conversation turn into a confirmed booking. [Request a demo](https://heyslot.ai/demo?source=other) [Talk to us](https://heyslot.ai/contact) Free trial · No setup fees · Cancel any time