SMS
Book by text. Show up on time.
Some customers would rather text than talk. Your receptionist answers SMS conversations, confirms bookings and sends reminders that keep your calendar full and your no-shows down.
What it does on SMS
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Two-way texting
Customers book, ask and reschedule by simply replying.
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Reminders that work
Timed reminders cut no-shows without anyone chasing.
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Missed-call follow-up
When a call doesn't connect, the customer gets a follow-up so the booking isn't lost.
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Consent built in
Opt-out keywords are honored automatically.
A typical SMS conversation
Perfect for
- Confirmations and reminders
- Quick rescheduling
- Customers who prefer texting
- Follow-ups after a call
Your receptionist
SMS
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Customer: Can I move my oil change from tomorrow to Friday?
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Receptionist: No problem, James. Friday I have 8:00 am or 1:00 pm. Which works?
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Customer: 8am
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Receptionist: Moved! Your oil change is now Friday at 8:00 am. Reply C to cancel.
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Update: Rescheduled · Oil change · Fri 8:00
Works with your other channels
Reminders and replies join the same conversation as the call or WhatsApp chat that created the booking. Your receptionist remembers the whole story and helps customers change or cancel their booking without starting over.
Other channels
- Voice calls
- Instagram · Coming soon
- Messenger · Coming soon
- Telegram · Coming soon
- Web chat · Coming soon
- Email · Coming soon
Questions
Good questions, straight answers.
Which number do texts come from?
Texts are sent from your heyslot.ai business number so customers can reply directly.
Can customers opt out?
Yes. Standard opt-out keywords are honored automatically.
Is SMS available in my country?
SMS availability and registration rules vary by country. We guide you through any registration needed during setup.
Never miss a booking again.
Set up your receptionist in an afternoon. Connect your calendar, teach it your services, and let every call and conversation turn into a confirmed booking.
Free trial · No setup fees · Cancel any time