Everything you want to know before you go live.

heyslot.ai is a receptionist for appointment-based businesses. It answers voice calls, WhatsApp and SMS conversations, checks your live calendar and books, reschedules or cancels appointments — day and night.

Any business that runs on bookings: salons and barbers, spas, clinics, fitness studios, home services, restaurants, garages, consultants and more.

It takes the repetitive front-desk work — answering, quoting, booking and reminding — so your team can focus on customers in front of them. Anything sensitive is handed over to a person.

Voice calls, WhatsApp and SMS are live today. Instagram, Messenger, Telegram, web chat and email are on the way.

Yes. Forward your existing number to heyslot.ai — always, after hours or only when you're busy — or use a new number from us.

English, Arabic (including Gulf, Egyptian, Levantine and Maghrebi accents) and many more languages. Customers can switch language mid-conversation.

Most businesses are live in an afternoon. Connect your calendar, add your services and policies, choose your channels and test it yourself.

Google Calendar is live today. Outlook, Calendly, Cal.com, Square Appointments and CalDAV calendars are on our roadmap.

Yes. Each location has its own hours, staff, services and numbers, all managed from one organization.

Yes. Start with a free trial, then choose the plan that fits before it ends.

Extra voice minutes and conversations are billed at the clear overage rates shown on our pricing page.

Yes. You can change or cancel your plan from the billing area of your dashboard.

Recording and transcripts are configurable per business. You are responsible for any notices or consent your local rules require, and recordings are only reachable through signed links.

You do. For your customers' conversations and bookings we act as a processor on your instructions.

Your receptionist hands the conversation to your team with the full history, or takes a callback request if nobody is available.

Yes. With the caller’s consent and a connected channel, the receptionist can send booking details during the call using an approved WhatsApp template or SMS. A reply from the same phone number continues that customer’s conversation, including changing or cancelling the booking after confirmation. Your team sees calls, WhatsApp and SMS on one customer timeline. Delivery and reminders depend on your channel setup.

Yes. Within your business, it matches their phone number across calls, WhatsApp and SMS, greets known returning customers by name and uses recorded conversations, upcoming and recent bookings, and saved preferences. It asks rather than assumes why they are back. Caller ID matching is the default, not proof of identity. Turn off customer history on calls in business settings for sensitive services; callers then get a neutral greeting and existing-booking questions go to your team.