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The receptionist for appointment businesses

Your phone rings. Your calendar fills.

An aesthetician applying a facial mask in a med spa while a phone glows blue on a side tray

Continued from a phone call · 2 min ago

Your receptionist

WhatsApp

Booked
  1. Customer: Hi! Do you have time for a facial treatment tomorrow evening?
  2. Receptionist: Hi Sara! Tomorrow we have 6:15 pm with Lina or 7:30 pm with Nour. Which works better?
  3. Customer: 6:15 with Lina please.
  4. Receptionist: Done — you're booked for tomorrow at 6:15 pm with Lina. I'll send a reminder an hour before.
  5. Update: Added to calendar · Facial treatment · 45 min

heyslot.ai is the receptionist that answers your calls, WhatsApp and SMS conversations — day and night, in your customers' language — and books them straight into your live calendar.

Free trial · Live in an afternoon · No new phone needed

Answers on Voice calls WhatsApp SMS More channels soon
A business owner busy with a client while their phone rings unanswered on the counter

The real cost of a busy day

The call you couldn't take just booked somewhere else.

Customers don't leave voicemails anymore. They call the next business on the list. Every ring you miss while you're with a client, closed for the night or on another line is a booking walking out the door.

Busy hands
You're cutting, treating, fixing or serving — not watching the phone.
After hours
Evenings and weekends are when customers finally have time to plan.
Slow replies
A WhatsApp left until tomorrow is a customer who already booked elsewhere.
Calculate what it costs you

What your receptionist does

Everything a great front desk does. Without the hold music.

  • Answers every call

    Picks up on the first ring, every time — even when three customers call at once.

  • Replies in seconds

    WhatsApp and SMS conversations get a real answer while the customer is still deciding.

  • Books into your calendar

    Checks live availability, offers real times and confirms the booking on the spot.

  • Reschedules and cancels

    Moves bookings around for customers so your team doesn't have to.

  • Sends reminders

    Fewer no-shows, without the chasing. Customers get a nudge before they're due.

  • Remembers every customer

    Greets returning customers by name and picks up where they left off, on any channel.

Day and night

After hours is prime time.

The moment your doors close is the moment many customers finally pick up their phones. Your receptionist is there at 11 pm on a Sunday, booking tomorrow's first slot while you sleep.

A closed storefront at night while a phone screen shows a booking confirmed

Every channel, one receptionist

One receptionist. Every conversation.

Customers reach you the way they like — a call, a WhatsApp, a text. Your receptionist answers on all of them with the same knowledge and the same live calendar, so nothing gets double-booked or lost between apps.

Explore every channel
The same customer calls, continues on WhatsApp and reads an SMS across three panels

One customer, three channels, one booking.

Cross-channel

One customer. One conversation. Any channel.

A customer calls to book and asks for the details on WhatsApp before hanging up. Next morning, they reply there to move the time. Later, an SMS reminder keeps them on track. One booking, one conversation: your team sees the whole story in one place.

Sara’s conversation

Example conversation
  1. Call Mon · 4:12 pm

    Update: Call · 2 min · Booked Facial, Tue 6:15 pm with Lina.

  2. WhatsApp Mon · 4:13 pm · During the call

    Receptionist: Here are your details: Facial · Tue 6:15 pm · Lina. Reply here to change anything.

  3. WhatsApp Tue · 9:02 am

    Customer: Can we make it 7:30 instead?

  4. WhatsApp Tue · 9:03 am

    Receptionist: Done. Moved to 7:30 pm with Lina.

  5. SMS Tue · 3:30 pm

    Receptionist: Reminder: Facial today at 7:30 pm.

  6. Call Next week

    Receptionist: Hi Sara, welcome back! Would you like to book your next facial with Lina?

1 customer · 3 channels · 1 conversation

Call, message or text back any time. Your receptionist knows who they are, greets them by name and picks up where the last conversation left off, whichever channel it was on.

Customers of different backgrounds speaking to the receptionist in their own language

Multilingual

Speaks like your customers do.

English, Arabic and many more languages — including Gulf, Egyptian, Levantine and Maghrebi Arabic accents. Customers can switch languages mid-conversation and your receptionist follows.

  • English
  • العربية
  • español
  • français
  • Deutsch
  • português
  • italiano
  • 中文
  • 日本語
  • 한국어
  • हिन्दी
  • اردو
  • বাংলা
  • Türkçe
  • فارسی
  • русский
  • Nederlands
  • polski
  • Indonesia
  • Melayu
  • Tiếng Việt
  • ไทย
  • Filipino
  • Kiswahili

87 languages and accents supported

Trained on your business

Knows your business by heart.

Services, prices, durations, staff, opening hours, parking, policies — teach it once and every answer is consistent. No scripts to memorize, no guesswork.

  • Your services, prices and durations
  • Who does what, and when they work
  • Your policies, deposits and cancellation rules
  • Directions, parking and the questions everyone asks

Your team stays in control

Hands over when it matters.

Your receptionist knows its limits. Sensitive requests, unhappy customers or anything you mark as important are passed to your team with the full conversation, so nobody has to repeat themselves.

A team member picking up a conversation on a tablet with the full history visible

Live calendar

Real times. Real bookings. No double-booking.

Your receptionist reads your live calendar before it offers a time and writes the booking back the moment the customer says yes. Your team sees it instantly.

A weekly calendar filling up with confirmed bookings in real time

Multi-location

Every location, one standard.

Run one shop or twenty. Each location gets its own hours, staff, services and numbers, with one consistent way of answering and one place to see it all.

Live in an afternoon

From sign-up to first booking, fast.

See how it works
  1. Connect your calendar

    Link the calendar you already use so availability is always real.

  2. Teach your business

    Add services, prices, staff and policies — or import them.

  3. Choose your channels

    Forward your number, connect WhatsApp and turn on SMS.

    Customers can switch channels mid-booking; it stays one conversation.

  4. Go live

    Test it yourself, then let your receptionist take the next call.

Pricing

Costs less than one missed booking a day.

Simple monthly or annual plans with voice minutes and conversations included. Start with a free trial.

Questions

Good questions, straight answers.

What is heyslot.ai?

heyslot.ai is a receptionist for appointment-based businesses. It answers voice calls, WhatsApp and SMS conversations, checks your live calendar and books, reschedules or cancels appointments for your customers — day and night.

Will my customers know they are talking to a virtual receptionist?

Your receptionist introduces itself the way you configure it and speaks naturally. You decide the greeting, tone and name, and you can be as transparent as you like.

Do I need a new phone number?

No. You can forward your existing number to heyslot.ai, set it to answer only when you're busy or after hours, or use a new number we provide.

Which calendars does it work with?

Google Calendar is live today. Outlook, Calendly, Cal.com, Square Appointments and CalDAV calendars are on our roadmap.

What happens when a customer needs a real person?

Your receptionist hands the conversation over to your team with the full history, and can take a callback request when nobody is available.

How long does setup take?

Most businesses are live in an afternoon: connect your calendar, add your services and policies, choose your channels and test it yourself.

Can a customer start on a call and continue on WhatsApp?

Yes. With the caller’s consent and a connected channel, the receptionist can send booking details during the call using an approved WhatsApp template or SMS. A reply from the same phone number continues that customer’s conversation, including changing or cancelling the booking after confirmation. Your team sees calls, WhatsApp and SMS on one customer timeline. Delivery and reminders depend on your channel setup.

Does the receptionist remember returning customers?

Yes. Within your business, it matches their phone number across calls, WhatsApp and SMS, greets known returning customers by name and uses recorded conversations, upcoming and recent bookings, and saved preferences. It asks rather than assumes why they are back. Caller ID matching is the default, not proof of identity. Turn off customer history on calls in business settings for sensitive services; callers then get a neutral greeting and existing-booking questions go to your team.

Never miss a booking again.

Set up your receptionist in an afternoon. Connect your calendar, teach it your services, and let every call and conversation turn into a confirmed booking.

Free trial · No setup fees · Cancel any time