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WhatsApp

Reply in seconds. Book in the same chat.

Customers love WhatsApp because it's easy. Your receptionist answers instantly, offers real times from your calendar and confirms the booking without ever leaving the chat.

A WhatsApp conversation on a phone ending in a confirmed booking

What it does on WhatsApp

  • Instant replies

    Answers within seconds, day and night, including weekends.

  • Books in the chat

    Offers real available times and confirms on the spot.

  • Confirmations and reminders

    Approved templates keep customers informed before they arrive.

  • Any language

    Replies in the language the customer writes in.

  • Team takeover

    Your team can jump into any conversation with full context.

  • Official WhatsApp Business

    Connected through the official WhatsApp Business Platform.

A typical WhatsApp conversation

Perfect for

  • Price and service questions
  • Bookings from social media links
  • Reminders and confirmations
  • Rescheduling without a phone call

Your receptionist

WhatsApp

Booked
  1. Customer: Hello, how much is a deep tissue massage?
  2. Receptionist: Hi! Deep tissue is 60 minutes for $95 or 90 minutes for $130. Would you like to book one?
  3. Customer: 90 min on Saturday if possible
  4. Receptionist: Saturday I have 11:00 am or 3:30 pm with Maya. Which one should I hold for you?
  5. Customer: 3:30 👍
  6. Receptionist: Booked: Saturday 3:30 pm, 90-minute deep tissue with Maya. See you then!

Works with your other channels

Customers can pick up a booking they made on a call: change the time, cancel, ask a question or add a note. Your receptionist already knows who they are and what was said on the call.

Other channels

  • Voice calls
  • SMS
  • Instagram · Coming soon
  • Messenger · Coming soon
  • Telegram · Coming soon
  • Web chat · Coming soon
  • Email · Coming soon

Questions

Good questions, straight answers.

Do I need a WhatsApp Business account?

You connect a WhatsApp Business number during setup. We guide you through the official connection step by step.

Can my team still reply themselves?

Yes. Your team can take over any conversation and hand it back when they're done.

Are there WhatsApp fees?

Meta may charge conversation fees for some templates. Any third-party charges are shown during setup or billing.

Never miss a booking again.

Set up your receptionist in an afternoon. Connect your calendar, teach it your services, and let every call and conversation turn into a confirmed booking.

Free trial · No setup fees · Cancel any time